Service

 

At ATI we are here to provide exceptional customer service to each of our customers, business partners and clients. We’re dedicated to the highest level of quality and deliver it with a sense of friendliness and professionalism. Our goal is not just to meet your expectations, but to exceed them with the most positive, prompt and helpful service in the electronics industry. We value our interactions with you and use them as a means to improve our system and to meet your ever- changing needs. We strive to build and strengthen our relationship with you to ensure future thriving mutual success.

Our department philosophy includes:
• Total customer satisfaction
• Creating great sustainable relationships
• Quick turn-around times

Return Policy:
Buyer may return to Seller any goods that are damaged or defective solely by obtaining a Return Material Authorization (RMA) from Seller within 30 days of receipt of the goods. Buyer must return to Seller the damaged or defective goods within the period set forth in the RMA. The RMA number must be listed on all packaging containing goods returned to the Seller. If Buyer does not request from Seller an RMA within 30 days of receiving the goods to be returned, or requests an RMA for goods that are not damaged or defective, Seller may, at its sole discretion, refuse to issue an RMA for return of the goods or may require that Buyer pay to Seller a reasonable restocking fee as a condition of issuing to Buyer the RMA.